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Shipping & Returns |
Return Policy/Back Orders
- We at Jester Promotions want you to be completely satisfied with your purchase. If for any reason you are not satisfied we will accept returns within 30 days of merchandise in like-new condition so it is available for resale. Please contact one of our Customer Service Team to receive a Return Authorization Number. This number must be clearly marked on the outside of your box and on the packing list enclosed in your return. Returns should be shipped insured in order to track your package. We cannot be responsible for lost returns. Freight charges on your original order are not refunded unless the item was shipped to you in error. Defective merchandise will be replaced with the same item only, there will be no refunds available for defective merchandise.
o Please send returns to:
Jester Promotions
Returns – RA #XXXXXXXX
6741 Braemar Ave. North
Noblesville, IN 46062
- Orders for in stock merchandise will be shipped within 48 hours. All orders will be held until complete and will be shipped within 2 – 4 weeks from the time the order is placed. If you would like to split your shipment to have in stock orders ship immediately and back ordered items ship when available you will need to contact one of our Customer Service Representatives to make arrangements and freight will be billed for each shipment.
- While we make every effort to ensure the accuracy of our online catalog’s information, occasionally errors may occur. We reserve the right to make corrections. Prices are subject to change without notice. Due to the exclusivity and limited availability of some items in the catalog, we reserve the right to limit the purchase quantity per customer and some items may only be available on a “while quantities last” basis.
Delivery Options/ Shipping & Handling
- Delivery Options – Standard delivery orders are shipped via UPS Ground Service and generally will arrive within 3 – 4 business days from the time of shipment. For even faster delivery, we offer expedited shipping service. In order to take advantage of the expedited shipping you must contact a Customer Service Representative to make arrangements and additional freight charges will apply.
- Shipping & Taxes (Continental U.S.) – We process all orders within 48 hours of receipt. Please allow 2 – 4 weeks for standard delivery. When ordering please include the street address, no P.O. Boxes. Some states require that we collect tax on your purchase amount. Should state tax rates or law change, we are required to collect the tax in effect on the date of your order.
- International Shipping – International shipping is available anywhere the United States Postal Service has an agreement and can deliver. Going through the Postal Service not only lowers shipping costs but helps us avoid import and Customs fees. Please call for an International Shipping Quote if you can’t find it on the site. |
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